Reporting directly to the CEO/President, the VP of IT’s role is to plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. This individual will collaborate directly with the executive management team and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

Responsibilities

• Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

• Develop and maintain an appropriate IT organizational structure that supports the needs of the business.

• Establish IT departmental goals, objectives, and operating procedures.

• Establish lines of control for current and proposed information systems.

• Ensure IT system operation adheres to applicable laws and regulations.

• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.

• Develop, track, and control the information technology annual operating and capital budgets.

• Assess and make recommendations on the improvement or re-engineering of the IT organization.

• Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.

• Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.

• Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.

• Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.

• Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.

Formal Education & Certification

• University degree in the field of computer science, information systems, or business administration. Master’s degree in either of these fields with technology as a core component preferred.

Knowledge & Experience

• 15 years experience managing and/or directing an IT operation.

• 20 years experience working in the IT industry.

• Experience in strategic planning and execution.

• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.

• Hands-on experience and skillsets with Microsoft Server and Exchange platforms, Cisco products and IP Telephony

• Good understanding of computer systems characteristics, features, and integration capabilities.

• Experience with systems design and development from business requirements analysis through to day-to-day management.

• Proven experience in IT planning, organization, and development.

• Excellent understanding of project management principles.

• Superior understanding of the organization’s goals and objectives.

• Demonstrated ability to apply IT in solving business problems.

• Strong understanding of human resource management principles, practices, and procedures.

Personal Attributes

• Proven leadership ability.

• Ability to set and manage priorities judiciously.

• Excellent written and oral communication skills.

• Excellent interpersonal skills.

• Strong negotiating skills.

• Ability to present ideas in business-friendly and user-friendly language.

• Exceptionally self-motivated and directed.

• Keen attention to detail.

• Superior analytical, evaluative, and problem-solving abilities.

• Exceptional service orientation.

• Ability to motivate in a team-oriented, collaborative environment.